PECTRA Technology Inc. was distinguished for its BPM implementation in Telecarrier in the Global Awards for Excellence in Business Process Management and Workflow, receiving a new silver medal in the category South and Central America (includes the Caribbean).
HOUSTON, December 2nd, 2010 – PECTRA Technology, Inc., an American company specializing in Process Management, is proud to announce that, for the sixth consecutive time, it was acknowledged for one of its implementations during the Global Awards for Excellence in BPM & Workflow.
“We feel proud that our efforts to supply cutting-edge BPM technology to improve our customer’s corporate performance, has been recognized at a global level,” highlighted Juan Chacon, PECTRA Technology, Inc.’s Marketing Manager. “This awards positions our solution as the most awarded one in the BPM industry, which places us among its main players”, he added.
This year, PECTRA Technology Inc. presented its implementation developed for Telecarrier. Telecarrier is a company from Panama founded in the year 2000 with the purpose of providing IT and telecommunication solutions with both the highest level of service and competitive prices to the community.
The solution adopted by Telecarrier was to use PECTRA BPM Suite with the purpose of automating its sales process. The implementation took 18 months and enabled Telecarrier to organize its sales processes, conferring it flexibility to adapt to change, speed and improvements in service to both internal and external customers.
Benefits of the PECTRA BPM Suite implementation
“The implementation of PECTRA BPM Suite provided us with flexibility to adapt to change, speed and simplicity to change business rules, with better response times,” stated Salvador Jair Sagel, Telecarrier’s Product Manager. “Thanks to the technical and commercial training provided by PECTRA Technology Inc., we were able to work on the optimization of over 30 improvement opportunities during the first four months”.
Comparing pre- and post-implementation management metrics, Salvador Jair Sagel, Telecarrier’s Product Manager, reviewed the main benefits that the company obtained: around 60% time reduction (from 6 to 2 days) from the moment of opportunity detection to contract submittal; 75% time reduction (from 2 days to 4 hours) in administrative processing of contracts; 20% reduction of related administrative costs (human resources); elimination of reprocessing due to errors in contract preparation.
About the Prizes
Year after year, Future Strategies Inc., co-sponsored by the Workflow Management Coalition (WfMC), BPM Focus and BPM.com, rewards the best implementations in five regions: Europe, Pacific Rim, Middle East and Africa, South & Central America and North America. These prestigious institutions are the highest authorities in the field of BPM.
The winners in each region were chosen by a panel of judges made up of representatives from each company sponsoring the awards. In the awards ceremony, ‘Virtual Ceremony Webinar,’ held on November 29, each region received the gold or silver prize, thus acknowledging those companies which have contributed to the attainment of their customers’ strategic business goals through the implementation of a BPM platform.